Terms & Conditions

Last Updated: October 14, 2026

Welcome to Nandonik.com. These Terms & Conditions govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to comply with these terms.

Please read the following terms carefully before using our website or purchasing any products.

1. General Information

Nandonik.com is an online shopping platform that offers products to customers through its website. Throughout these Terms & Conditions, the terms “we,” “our,” and “us” refer to Nandonik.com, while “you” and “your” refer to customers, visitors, and users of our website.

We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time. Changes will become effective when published on this page.

2. Eligibility to Use Our Website

By using Nandonik.com, you confirm that you are legally capable of entering into a purchase agreement under applicable law. If you are under the age required to make independent purchases, you should use our website with the involvement of a parent or legal guardian.

You agree to provide accurate and complete information when placing an order or contacting our customer service team.

3. Products and Product Information

We make reasonable efforts to display accurate product descriptions, images, specifications, prices, and availability on our website.

However, please note that:

• Product colors may vary slightly depending on your device’s screen settings.
• Product images may differ slightly from the actual product.
• Product specifications, packaging, and availability may change without prior notice.
• We cannot guarantee that every product displayed on our website will always be available.

If a product description or listing contains a significant error, we reserve the right to correct the information and contact affected customers regarding their orders.

4. Pricing and Payment

All product prices are displayed in Bangladeshi Taka (BDT), unless otherwise stated.

We reserve the right to change product prices, promotional offers, and discounts at any time. Any price changes will not affect an order that has already been accepted, except where a correction is necessary due to an obvious pricing error or applicable legal requirements.

Available payment methods may include cash on delivery and other payment options displayed during checkout.

Customers must provide accurate billing and payment information. Orders requiring advance payment may be processed after the payment has been successfully verified.

5. Order Placement and Confirmation

When you place an order on Nandonik.com, you are submitting a request to purchase the selected products.

• You must provide a valid name, phone number, delivery address, and other required information.
• We may contact you to confirm your order before dispatch.
• An order confirmation message does not necessarily mean the order has been dispatched.
• We reserve the right to cancel or decline an order due to product unavailability, incorrect pricing, suspected fraudulent activity, incomplete information, or other legitimate reasons.

If your prepaid order is canceled and payment has already been received, any applicable refund will be handled in accordance with our Refund Policy.

6. Shipping and Delivery

Nandonik.com aims to deliver orders within the estimated delivery period communicated during checkout or by our customer service team.

Delivery times may vary depending on the customer’s location, courier availability, weather conditions, public holidays, and other circumstances beyond our control.

Customers are responsible for providing a complete and accurate delivery address and an accessible contact number.

Additional delivery charges may apply depending on the delivery location and the terms displayed at checkout.

While we make reasonable efforts to deliver orders on time, delivery dates are estimates and may change due to unforeseen circumstances.

7. Return, Exchange, and Refund Policy

Customers may request a return, exchange, or refund in accordance with our published Return and Refund Policy, where applicable.

Products may qualify for a return or exchange if they meet the conditions specified in those policies, including applicable requirements concerning product condition, packaging, proof of purchase, and reporting deadlines.

Please contact our customer service team promptly if you receive a damaged, defective, incorrect, or incomplete order.

Refund eligibility, processing times, return shipping costs, and exchange conditions will be determined according to the relevant policy and applicable law.

Nothing in these Terms & Conditions is intended to limit any consumer rights that cannot legally be excluded.

8. Customer Responsibilities

When using Nandonik.com, you agree to:

• Provide truthful and accurate information.
• Use the website for lawful purposes only.
• Avoid fraudulent orders or payment activities.
• Refrain from attempting unauthorized access to our website or systems.
• Avoid submitting harmful code, malware, or misleading information.
• Respect the intellectual property rights of Nandonik.com and other parties.

We reserve the right to restrict access to our website or decline future orders when there is reasonable evidence of misuse, fraud, or a violation of these terms, subject to applicable law.

9. Cancellations

If you wish to cancel an order, please contact our customer service team as soon as possible.

Order cancellation may be possible before dispatch. Once an order has been shipped or delivered, cancellation may no longer be available, and the applicable Return Policy will apply.

Nandonik.com may cancel an order when a product is unavailable, payment cannot be verified, essential order information is incorrect, or another legitimate reason prevents fulfillment.

Any payment collected for a canceled order will be refunded where applicable, subject to the relevant Refund Policy and applicable law.

10. Promotions, Discounts, and Special Offers

Nandonik.com may offer promotional campaigns, discount codes, seasonal sales, or special offers from time to time.

Unless otherwise stated:

• Promotions are valid only for the specified period.
• Some offers may apply only to selected products.
• Discount codes may be subject to minimum purchase requirements or other conditions.
• Offers cannot be combined unless expressly permitted.
• We reserve the right to correct promotional errors or discontinue an offer in accordance with applicable law.

Specific terms displayed with an offer will apply to that promotion.

11. Intellectual Property Rights

All website content, including text, photographs, product images, graphics, logos, designs, and other materials, is owned by or lawfully used by Nandonik.com, unless otherwise indicated.

You may not copy, reproduce, distribute, modify, publish, or commercially exploit our website content without prior written permission from the relevant rights holder.

Unauthorized use of our intellectual property may result in legal action where permitted by applicable law.

12. Privacy and Personal Information

We respect your privacy and handle personal information in accordance with our Privacy Policy.

Information such as your name, phone number, delivery address, and order details may be collected when you place an order or interact with our website.

We may use this information to process orders, arrange deliveries, provide customer support, manage payments, prevent fraud, and improve our services, as described in our Privacy Policy.

By using our website, you acknowledge that your personal information will be handled in accordance with that policy and applicable data protection requirements.

13. Third-Party Services and Links

Our website may use or link to third-party services, including payment providers, delivery companies, analytics tools, and social media platforms.

These third parties may operate under their own terms and privacy policies. Nandonik.com does not control all aspects of third-party services and is not responsible for their independent policies or practices.

Your use of third-party services is subject to the terms applicable to those services.

14. Limitation of Liability

To the extent permitted by applicable law, Nandonik.com will